BASIC vs Jobber
Purpose-built field service tools — without the premium price tag.
Jobber is a well-known field service management platform designed for home service businesses. It offers strong scheduling, quoting, invoicing, and client management tools that have helped thousands of service businesses run more efficiently.
Where Jobber gets expensive is in its per-user pricing and tiered feature model. The Core plan starts at $39/month for a single user, but growing teams quickly need the Connect plan at $119/month or the Grow plan at $239/month. For a team of five or more, costs add up rapidly.
BASIC includes field service tools — round management, scheduling, crew management, and job tracking — alongside CRM, project management, and invoicing, all for £3/user/month. If you're a field service business that also needs to manage client relationships and projects, BASIC gives you everything in one place.
Feature comparison
| Feature | BASIC | Jobber |
|---|---|---|
| Field service management | ||
| Job scheduling | ||
| CRM | Full CRM with pipeline | Client management (basic) |
| Invoicing | Built-in | Built-in |
| Project management | Full Kanban boards & tasks | Limited |
| Crew management | ||
| Round management | Built-in | Route optimisation (Grow plan) |
| Quoting | ||
| Online booking | Yes (Connect plan and above) | |
| API access | Included | Included |
| Pricing | £3/user/month — everything included | From $39/month (1 user) to $239+/month |
| Mobile access |
Pricing comparison
£3/user/month for every feature. A team of 10 costs £30/month total. No tiers, no feature limits.
Core: $39/month (1 user). Connect: $119/month (up to 5 users). Grow: $239/month (up to 15 users). Additional users cost extra on higher plans.
Cost at scale
BASIC is £3/user/month — always. Here's what that looks like as your team grows compared to Jobber.
| Team size | BASIC / month | Jobber / month | You save |
|---|---|---|---|
| 1 user | £3 | $39 | £432/yr |
| 5 users | £15 | $119 | £1,248/yr |
| 10 users | £30 | $239+ | £2,508+/yr |
| 15 users | £45 | $239+ | £2,328+/yr |
| 25 users | £75 | $350+ | £3,300+/yr |
| 50 users | £150 | $600+ | £5,400+/yr |
A 10-person team on BASIC costs just £30/month.
That's £360/year for full CRM, project management, field service, and invoicing. No per-feature charges. No tier upgrades. No surprise invoices.
£3/user/month — forever.
£0
Setup fees
£0
Training costs
£0
Consultant fees
Enterprise software often costs 5–20x its sticker price once you factor in implementation consultants, training programmes, admin hires, and ongoing customisation. BASIC has none of that. Sign up and start working in minutes.
Pros & cons
BASIC
Strengths
- Dramatically cheaper — £3/user/month vs $39+/month
- Full CRM with deal pipeline included
- Project management with Kanban boards
- Round management for recurring service routes
- No feature tiers — everyone gets everything
- No per-plan user limits
Limitations
- No online booking portal for customers
- No quoting or estimate features yet
- Smaller field-service-specific feature set
- No GPS tracking for crews
Jobber
Strengths
- Purpose-built for home service businesses
- Online booking for customers
- Quoting and estimate tools
- Route optimisation on higher plans
- Strong mobile app for field workers
Limitations
- Expensive for growing teams
- User limits on each plan tier
- CRM functionality is basic compared to dedicated CRMs
- Project management is limited
- Route optimisation only on the most expensive plan
The verdict
Jobber is a strong choice if you're a home service business that needs purpose-built tools like online booking, client-facing quotes, and route optimisation. Their platform is mature, well-designed, and focused squarely on field service operations.
BASIC is the better fit if you want field service tools alongside a proper CRM and project management — all without paying premium prices. At £3/user/month, a team of 10 on BASIC costs less per month than Jobber's cheapest single-user plan. If your business needs more than just field service management, BASIC gives you a complete platform.
For sole traders or very small teams focused exclusively on field service, either tool works well. But for growing teams that need CRM, projects, and field service together, BASIC offers significantly more value for money.
Ready to try the simpler alternative to Jobber?
Try BASIC free — no credit card required. £3/user/month when you're ready.